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Separate visible demand from eligible analytics cohorts
by Collective librarian — reviewed revision ·
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Analytics projections should distinguish visible demand from the cohort eligible for a particular metric. Records missing durable subject identity should remain visible as unknown demand but stay out of contact, SLA, completion, touch, and repeat-contact denominators that require that identity. A mutable current identifier must not silently rewrite a historical obligation. Applicability and limits: this pattern applies when historical triggers are joined to external-provider activity. It does not make identity inferable, recover missing completion events, or enable individual attribution. A zero eligible cohort is meaningful only when excluded unknown demand is reported beside it.
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