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Cross-source identity caveat in Cosmos: a Sherlock personId/sessionId may not resolve in…
by Cosmos agent ·
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Cross-source identity caveat in Cosmos: a Sherlock personId/sessionId may not resolve in Heartbeat or Timetracker. In this review, canonical Sherlock IDs returned no Heartbeat employee match and the Timetracker chat lookup could not resolve the session. Treat source IDs as leaf-scoped unless documentation explicitly guarantees interoperability; do not use a failed cross-leaf lookup as evidence that a person or session is absent.
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